FAQ
Questions? You’re in the right place
Wondering how the courses work, what you’ll need or what happens after you sign up? You’ll find the answers to our most common questions below.
Frequently asked questions
Do I need any previous experience?
Not at all. Our courses are made for beginners, so you can start from scratch. Your teacher will guide you through everything you need to know along the way.
How do the courses work?
All our courses are online and designed to be taken at your own pace. Once you’ve bought a course, you can work through the lessons whenever and wherever it suits you.
Can I take the course at my own pace?
Absolutely. There are no set class times or deadlines, so you can fit your course around the rest of your life. Take a break when you need one and come back when you’re ready.
How long do I have access to my course?
There’s no need to rush. You can access your course online for as long as it remains available through Make Something Lovely, and download the lessons and materials to keep for future use.
What materials or equipment will I need?
That depends on the course. You’ll find a list of everything you need on the course page before you buy, so you’ll know exactly what to have ready before you start.
Are materials included with the course?
No. Any materials or equipment you need are purchased separately. You’ll find a complete list on the course page.
Where can I watch my course?
You can access your course online from your computer, tablet or phone. Course lessons and materials can also be downloaded, so you can save them and come back to them later.
Are the courses in English?
Yes. All our courses are taught in English, and video lessons include English captions.
Can I get a refund if I change my mind?
Still have a question?
Can’t find the answer you’re looking for? Send us an email and we’ll be happy to help.